Complaints Policy


If you are dissatisfied with any aspect of our service, please get in touch immediately with Jon Oldbury at address below and we will do our very best to resolve the matter. We will commit to responding to all enquiries as soon as possible and always within 14 days

98 St Andrews Road,



Ex8 1AT

01395 262200

Renewed 16/08/2022

Privacy Policy 


This website privacy policy describes how Oldbury’s Building Restorations Limited protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 05/07/2021

If you have any questions about this policy, please email or write to: 98 St Andrews Road, Exmouth. Devon EX8 1AT


We gather and use certain information about individuals in order to provide services and to enable certain functions on this website.

What data we gather

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Other information relevant to client enquiries that customers provide

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved services.

Specifically, we may use data:

  • For our own internal records.
  • To improve the services, we provide.
  • To contact you in response to a specific enquiry.
  • To contact you via email, telephone, or mail to reply to enquiries

Controlling information about you

When you fill in a form or provide your details on our website, we will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.


We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and will only hold data for 6 years

Renewed 05/07/2021